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We are working on having the bag tag review more automated. Based on the number of bags the driver uploads, SS will be able to simply select the number of bags, click complete, and the system will evaluate the tag based on the existing matrix.
The "Dev Dashboard" resource has been added to the resources page, making it easier for the team to access key information. You can now find it at the following link: https://dev.dlivrd.co/release-notes. This improvement enhances our resource accessibility and streamlines workflow for users.
We are working on adding the ability to include proof of pickup images for all clients’ orders. This enhancement will help improve order tracking and provide customers with better visibility into their deliveries.
As part of a new test initiative for our New York City operations, we will temporarily pause EZCATER and RELISH orders from 1:30 PM to 3:30 PM. During this period, only direct orders will be processed. This change aims to streamline our order acceptance process and assess its effectiveness for future scheduling.
We are working on resolved an issue related to split orders that was affecting driver tip amounts unexpectedly. This fix ensures that drivers' earnings will remain consistent and accurate, minimizing any confusion or complaints in the future. With this change, we aim to enhance driver satisfaction and streamline the order management process.
We are pleased to announce the activation of a new market for Dover, DE. This enhancement will allow us to better organize our recruiting efforts and improve our operational efficiency by effectively splitting the Salisbury, MD market. The transition of drivers to the new Dover market will help streamline our services and support our growth in the area.
The Resource Videos in the driver portal have been successfully updated with new content. Users can now access enhanced video tutorials that cover essential topics such as partner introductions, order processing, delivery completion, and payment procedures. This update aims to provide clearer guidance and support for users, improving their overall experience with the platform.
We are excited to announce the expansion of our driver chat feature to several new markets effective October 24, 2025. This rollout will include locations such as Austin, TX, Buffalo, NY, and New Orleans, LA, among others. This enhancement aims to improve communication for drivers in these areas, fostering better connectivity and support.
We've enhanced GeoFence tracking to log all break events, even without driver swipes or status changes. This ensures more accurate order timelines and clearer records of driver entry and exit for improved oversight.
To celebrate National Delivery Driver Week from October 13th to 20th, Expedite is excited to announce a giveaway of five PS5s for our dedicated drivers. Every completed delivery during this week will earn drivers an entry into the contest. Winners will be randomly selected on October 20th, and we look forward to recognizing the hard work of our amazing delivery partners through this initiative.